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Project Manager


Location: Ridgeville, PA area

Contract to hire

Start: ASAP

No travel required but resources must be onsite, no remote


If you are a project management professional, comfortable working with the top 1% of c-level executives in a large organization on a variety of projects with the ability to pivot focus as project needs dictate in an unstructured, matrix environment, these are the positions for you.


This is a healthcare company, and the projects requiring management are varied: clinical projects, improving KPI scores, ventures and acquisitions, support services such as improving supply chain or revenue cycle efficiency, and more.?




  • The Project Manager?role is classic project management, with responsibility for leadership and communication about project tasks and deliverables.

  • The Performance Optimization Manager?uses analytical, experiential and subjective assessment and management skills to identify substantial performance improvement opportunities within assigned projects.?



Experience in health care is not needed for success. Rather, the ability to apply a consulting mindset to projects, bringing ideas/what works best from a variety of experiences, the ability to work independently and without hand holding, and pivot due to changing priorities is a must.?



Musts:



  • Bachelors or Masters degree in a related field

  • Track record with examples of projects successfully delivered

  • Ability to react to changing priorities without hand holding

  • Willing to work full time, M-F, onsite (no consultant schedules)




Pluses:



  • Highly preferred: Project management certification?

  • Clinical project management experience



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ROLE 1: PROJECT OPTIMIZATION MANAGER ROLE

FROM THE CLIENT:































JOB SUMMARY:



Facilitates multidisciplinary project teams, gathers data, research, analytics and best practice information, and provides project management for operational and clinical staff to achieve positive strategic and tactical project results ? efforts are broad in scope with regards to departments involved and reach of the project, to achieve improved patient experience, safety, staff satisfaction, quality, timeliness and efficiency improvement while achieving a favorable margin. This position reports to the Director of Achieving Excellence Project Management Office (PMO) and/or the Achieving Excellence Leaders. The position follows the direction of thePerformance?Optimization Senior and Lead AE Team members.


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MAJOR DUTIES AND RESPONSIBILITIES:



Project Planning and Results Orientation?
1. Develops project management artifacts including project charters, project plans, gantt charts, project schedules, and change control logs for discrete projects.?
2. In conjunction with project accountable leaders, manages the work to meet project milestones through utilization of standard tools. Applying soft skills to achieve; project management discipline, consistent follow through, relationship management and creative organizational problem solving will help ensure project success.?
3. Consistently achieves project outcomes at target goals and reaches stretch goals frequently through consistent follow-through, creative problem solving, removing barriers and tenacious focus on results.?
4. Hardwires process improvements and embeds process and outcome metrics in improvement initiatives that: 1. draw data electronically from clinical and administrative records, 2. are presented in easy to understand graphic format, and 3. have sufficient detail to identify specific sources of actionable opportunity.?
5. Analyzes/identifies opportunities in clinical, operational and financial processes.?
6. Streamlines clinical, operational and financial processes and workflows to drive efficiency.?
Relationship Management



7. Assesses the stakeholder environment and works with project sponsors and leaders to build the support and will to address improvement opportunities among staff, providers and leaders.?
8. Develops relationships to achieve important change with staff, providers and leaders.?
9. Facilitates multidisciplinary project teams and is able to support accountable leaders in managing project teams.?
10. Fosters operational project ownership and accountability.?
Thought Leadership



11. Uses analytic, experiential and subjective assessment skills to identify substantial performance improvement opportunities within assigned projects.?
12. Identifies and applies relevant best practice improvement tools and solutions from prior training/experience, internal best practices, literature and external research and applies them to current projects; innovates on selective components of best practice approaches in the Client context.?
13. Collaborates with others to utilize expertise from multiple sources, including external to the project team.?
14. Documents work products and methodologies to enable analysis and knowledge transfer.?
15. Designs and develops project specific education plans and content.?
16. Attends Client project management training sessions for staff, providers and leaders.?
Staff Leadership and Development



17. Continuously seeks to improve personal performance through managing biannually updated development plan.?
18. Chooses to contribute to a positive team environment through being a reliable team member, recognizing others contributions, sharing expertise, constructively holding colleagues accountable and having fun together.?
Communications



19. Clearly, succinctly and persuasively communicates strategies, specific solutions and analyses in a way that is appropriately targeted the audience.?
20. Presents updates and results from Client improvement projects at specialty forums.?
21. Promotes generalization and spread of improvement.?
22. Performs other duties as required or assigned including: reports and updates.?
Denotes essential job functions


?

COMPETENCIES AND SKILLS:



Demonstrates knowledge of Project Management principles, processes, and methods.?
Demonstrates ability to effectively facilitate large scale projects to achieve positive financial impact.


?


Demonstrates ability to effectively facilitate multidisciplinary teams to achieve targeted results.?
Demonstrates ability to communicate effectively and collaboratively; strong presentation skills.




________________________________________



ROLE 2:?PROJECT MANAGER ROLE

FROM THE CLIENT:?

JOB SUMMARY:














































?


Manages small to medium projects with a focus on project planning, project tracking, and reporting. Facilitates the process of defining project scope, goals and deliverables. Manages multiple projects concurrently. Responsible for managing project artifacts. Effectively utilizes project management tools and established processes. Leads project team in collaboration with System leadership to achieve project goals and objectives. Reports and appropriately escalates project progress, KPIs, issues and solutions to project stakeholders and Achieving Excellence leadership.



Manages project change and interventions to achieve strategic objectives in conjunction with Operations and key stakeholders.??Effectively utilizes project management tools and established processes. Receives some direction from more experienced project managers.


?


Directly accountable to the Director, Achieving Excellence Project Management Office.


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MAJOR DUTIES AND RESPONSIBILITIES:




1. Completes projects, as assigned, including defining scope (in conjunction with leadership), methods, data collection, coordination of meetings, and analysis.?
2. Serves as a member of a key Client project management team who can apply a set of tools, key performance indicators and reports to fit within the context of a strategic plan initiative, while still maintaining a common framework.
3. Provides leadership to meeting project schedules and objectives. Creates and coordinates team duties, schedules, milestones, and tracking deliverables.?
4. Maintains responsibility for project definition, scope, and plan, including breakdowns of cost, major tasks, resources, critical path, and timeline.?
5. Communicates progress with sponsors. Presents milestone updates, relative adjustments, and overall satisfaction. Forecasts potential roadblocks and answers questions as needed.


?


6. Manages changes to project scope, schedule and costs using appropriate verification techniques so as to keep the project plan accurate and reflective of authorized project changes


?


7. Manages project risks through facilitating pro-active risk identification and management and ensuring appropriate contingency plans are developed and implemented to minimize the probability of and/or impact to the project.


?


8. Organizes, manages and directs project team tasks to assure proper application of project management standards, best practices, tools, and methodologies in project work.?


9. Creates and maintains a current and complete project plan and all other pertinent project documents and artifacts. Leverages approved supporting tools to facilitate document management, sharing, and collaboration.?
10. Engages and effectively communicates in a timely fashion with stakeholders, including project sponsors, project team members, and AE leadership on all project tasks and deliverables, including requirements, scope, plans, budget, risks, issues, schedules, and status.?


11. Ensures timely and accurate collection of KPI data related to the project.?


12. Performs project After Action Reviews (AAR) and contributes lessons learned to the collective AE PMO knowledge base.?


13. Resolves and/or escalates issues in a timely fashion.?


14. Actively participates in and champions the establishment, continual improvement, and adoption of project management and other best practices through the AE PMO.?
16. Mentors less experienced project managers.


?


17. Performs such other duties as are required or assigned for which the employee is qualified to perform.


?


Denotes essential functions.


?

SPECIFIC POSITION DUTIES:


?
?

COMPETENCIES AND SKILLS:



Demonstrates a thorough understanding of project management and performance improvement.


?


Demonstrates change management skills (e.g., organizational effectiveness competencies).


?


Must possess excellent verbal and written communication skills along with strong facilitation and presentation skills, and the ability to bring a project team to consensus on issues. Must be able to communicate difficult/sensitive information in a diplomatic and tactful way.?
Demonstrated capability to successfully handle multiple project teams and multiple tasks simultaneously and under strict deadlines.?
Demonstrated knowledge of and practical application of formal project management methodologies, including PMI's PMBOK? Guide.?


Demonstrates ability and experience with managing large-scale change.


?


Demonstrates computer capabilities in retrieval and analysis of operational and financial data, and project management systems (e.g., MS Project).?


?


Demonstrates ability to function at a high level of self-direction.




Musts:



  • Bachelors or Masters degree in a related field

  • Track record with examples of projects successfully delivered

  • Ability to react to changing priorities without hand holding

  • Willing to work full time, M-F, onsite (no consultant schedules)




Pluses:



  • Highly preferred: Project management certification?

  • Clinical project management experience




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