Regional Director Quality and Safety at Geisinger Health System in Danville, PA
Job Summary Provides direction and leadership to Quality and Safety staff. Responsible for the daily operations of assigned functional components of the Division regionally. Job Duties Provides employee supervision support. Responsible for the daily operations of activities for the Division of Quality and Safety for assigned region. Contributes to the design and development of all Division of Quality and Safety functions in coordination with Division leadership, hospital leadership and staff. Provides leadership, guidance, and administrative support for Regional Quality and Safety department staff members. Provides direct supervision to managers of:
Infection Control, Risk Management and Patient Safety and Accreditation Regulatory as well as the Clinical Performance Improvement Coordinators. Participates in recruitment, retention, evaluation and development of all staff with strong focus on employee engagement. Continually evaluates and strengthens the teamwork of the Division and promotes the strongest possible teamwork environment. Develops a culture of excellence including patient experience, continual improvement, and enhancing a culture of safety. Maintains knowledge of best practices related to performance and clinical improvement. Shares best practices to improve overall care and services. Promotes quality efforts as a proactive undertaking. Assists with annual budget preparation for capital, manpower and operations funding. Ensures that the Division operates in a cost-effective manner. Demonstrates excellent leadership skills to facilitate problem solution, conflict resolution, process improvement, program implementation and growth. Participates in thorough and credible investigation of adverse patient events including the completion of Root Cause Analyses, working to spread all applicable learning and improvement. Fosters teamwork, collaboration and integration throughout the system. Insures follow-up on identified risk management cases and patient safety action items resulting from root cause analysis. Consults and collaborates with the department of legal services to mitigate the potential loss associated with adverse patient events, including pre-litigation negotiations. Collaborates with Data Metrics and Analytics leadership to design, distribute, interpret and utilize data and information aimed at improvement. Identifies trends for actual or potential Quality and Safety improvement opportunities based upon review and analysis of information and data and participates in the design and implementation of improvement and change. Demonstrates professional knowledge about improvement and promotes compliance with, professional standards, clinical risk management and patient safety theory, principles, guidelines, statutes and regulations. Develops mechanisms to recognize excellence related to Performance Improvement including team recognition and celebration. Remains current with compliance requirements for regulatory agencies for the reporting of incidents, serious events and other occurrences as required. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details Master's degree preferred. Minimum five years clinical experience required preferably in a hospital setting. Minimum of two years supervisory/administrative responsibilities with project management experience required. Healthcare professional (RN, RT, PT, etc.) with related license or Certified Professional in Healthcare Quality (CPHQ) credential preferred. Healthcare and Quality improvement experience-foundational experience preferred. Risk Management and Patient Safety experience preferred. Education Bachelor's Degree-Business Administration/Healthcare Management (Required) Experience Minimum of 5 years-Clinical (Required), Minimum of 2 years-Managerial/Supervisory (Required) Skills Administration Our Purpose & Values Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS:
We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE:
We treasure colleagues who humbly strive for excellence. LEARNING:
We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION:
We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY:
We provide a safe environment for our patients and members and the Geisinger family.
Salary Range:
$80K -- $100K
Minimum Qualification
Quality ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Infection Control, Risk Management and Patient Safety and Accreditation Regulatory as well as the Clinical Performance Improvement Coordinators. Participates in recruitment, retention, evaluation and development of all staff with strong focus on employee engagement. Continually evaluates and strengthens the teamwork of the Division and promotes the strongest possible teamwork environment. Develops a culture of excellence including patient experience, continual improvement, and enhancing a culture of safety. Maintains knowledge of best practices related to performance and clinical improvement. Shares best practices to improve overall care and services. Promotes quality efforts as a proactive undertaking. Assists with annual budget preparation for capital, manpower and operations funding. Ensures that the Division operates in a cost-effective manner. Demonstrates excellent leadership skills to facilitate problem solution, conflict resolution, process improvement, program implementation and growth. Participates in thorough and credible investigation of adverse patient events including the completion of Root Cause Analyses, working to spread all applicable learning and improvement. Fosters teamwork, collaboration and integration throughout the system. Insures follow-up on identified risk management cases and patient safety action items resulting from root cause analysis. Consults and collaborates with the department of legal services to mitigate the potential loss associated with adverse patient events, including pre-litigation negotiations. Collaborates with Data Metrics and Analytics leadership to design, distribute, interpret and utilize data and information aimed at improvement. Identifies trends for actual or potential Quality and Safety improvement opportunities based upon review and analysis of information and data and participates in the design and implementation of improvement and change. Demonstrates professional knowledge about improvement and promotes compliance with, professional standards, clinical risk management and patient safety theory, principles, guidelines, statutes and regulations. Develops mechanisms to recognize excellence related to Performance Improvement including team recognition and celebration. Remains current with compliance requirements for regulatory agencies for the reporting of incidents, serious events and other occurrences as required. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details Master's degree preferred. Minimum five years clinical experience required preferably in a hospital setting. Minimum of two years supervisory/administrative responsibilities with project management experience required. Healthcare professional (RN, RT, PT, etc.) with related license or Certified Professional in Healthcare Quality (CPHQ) credential preferred. Healthcare and Quality improvement experience-foundational experience preferred. Risk Management and Patient Safety experience preferred. Education Bachelor's Degree-Business Administration/Healthcare Management (Required) Experience Minimum of 5 years-Clinical (Required), Minimum of 2 years-Managerial/Supervisory (Required) Skills Administration Our Purpose & Values Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS:
We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE:
We treasure colleagues who humbly strive for excellence. LEARNING:
We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION:
We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY:
We provide a safe environment for our patients and members and the Geisinger family.
Salary Range:
$80K -- $100K
Minimum Qualification
Quality ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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